Privacy Policy

Last updated: November 2, 2026

This website is run by Garland Foundation Repair Co., a referral service. We put homeowners in Garland, Texas and the cities around it in touch with a local foundation repair pro. Below, you'll find what we collect when you visit the site or phone us, and where it goes.

On the short form, you give your name, phone number, city or ZIP code and a description of what you're seeing. The estimate page form asks for the same four things, how long it's been happening and, if you choose, your email. Before you send it, it asks for your OK to be contacted about your inquiry.

Some details go along with the form without you typing them:

• Which page you sent it from, and which city that page is about
• Campaign tags on the link you followed to reach the site, like an ad's name
• How long the form took you to fill in, which helps us catch spam from bots

1. Your browser delivers the form to this website. Cloudflare hosts the site.
2. The site checks what you sent and builds one email from it. Our private lead records, which live on the Airtable database service, get a copy as well. The website itself keeps nothing.
3. Resend, the service we use to deliver email, puts that message in our inbox.
4. From there, the request goes to whichever local foundation repair pro covers your area, and that pro reaches out to set up the free inspection you asked for.

When a form request is saved to our lead records, the record contains:

• Everything you typed into the form
• The page you used, the city it covers and any campaign tags
• The time it came in, and whether our spam checks flagged it, with the reason
• Whether the email to our inbox was sent

Nothing more. Your IP address, your browser and your location when you sent the form are not part of it. We use the records to track requests and to count how many come in through the site.

Twilio, a phone company, carries calls to our number. To connect you, it handles your number, when you called and the length of the call.

Every call is recorded, and you'll be told so as soon as the call begins. An automated assistant picks up. It runs on Vapi, a service for AI phone calls. To talk with you and take down what you say, Vapi relies on speech-to-text, an AI language model and a computer voice supplied by other companies.

The assistant asks what the form asks for. That's your name, a callback number, your city or ZIP code, what you're seeing and how long it's been happening.

Once the call is over, we get an email through Resend holding the recording, a transcript in writing and a short summary. Then we ask Vapi to delete the call from its side.

If you ask for an inspection on the phone, the local pro for your area gets your details, the recording and the transcript from us. That lets them call you back and keep a record of your request.

A voicemail is the backup if the assistant can't answer. Twilio records the message, and Cloudflare's speech-to-text service writes it out. Resend then emails both the audio and the text to us. After that, we delete the recording from Twilio, which leaves our email inbox holding the only copy.

Use the form if you'd prefer not to be recorded.

Mail to hello@foundationrepairingarland.com doesn't sit in a mailbox of its own. Cloudflare, our host, forwards each message directly to our inbox, where we keep it just as we keep form requests. If you email to ask for an inspection, the pro gets only what the form would send: your name, phone number, city or ZIP code, and what you've noticed. The rest of your message isn't passed on.

Texts don't work on our number at the moment, in either direction. We'll update this page before that changes.

• The local pro for your area. It's their own business, and their privacy practices cover your request once it reaches them.
• The companies behind this site and our messages. Hosting, and turning voicemails into text, is Cloudflare's job. Resend delivers our email, Airtable holds our lead records and Twilio carries calls. Vapi answers them, with help from the speech, AI and voice companies it uses. The company that runs our email inbox is one of them too, and Cloudflare also forwards the mail sent to our hello@ address. Your details reach each company because it provides a service to us, and its own privacy terms cover what it does with them.
• Anyone we're legally required to tell, for example a court acting on a valid order.

No. Your information is never sold or rented to marketers, data brokers or anybody at all. We may be paid for the referral by the pro who gets your request, as explained in our referral marketing disclosure. That pro gets your request so they can help with your inspection.

Nothing on this site uses cookies to track you or to show you ads. There are no analytics or ad scripts, no social media plugins and no tracking pixels.

Any visit to a website creates some technical data, like your IP address and your browser type. Cloudflare uses that data to serve the pages and to guard the site against attacks, and it may set a cookie as part of that security work. We never try to identify you from that data.

Your form isn't saved on the website. What we keep sits in two places. Form requests go to our email inbox and our lead records, while call recordings, voicemails and any emails you send us go to the inbox.

The pro handling your request keeps a copy as well. Every copy is kept while it's needed to set up your inspection and keep basic business records. Separately, the services we use (Resend, Twilio, Vapi and Airtable) each keep records of their own, which their own policies govern.

If you ever want your request deleted, just ask us.

Any time you like, you can ask what we hold about you and ask for it to be corrected or deleted. You'll hear back from us within 45 days. Before we act, we may need to check that the request really came from you, for instance by phoning the number you gave.

If a pro already has your request, we'll tell you which one, so you can make the same request of them.

This site is meant for homeowners, not for children under 13, and we don't knowingly gather anything from them.

Everything you send or load on this site travels encrypted. The site itself holds no copy of your form. Our lead records are kept in a private database that only we can sign in to. Even so, perfect security isn't something any website can promise. Your form should never include financial details or account numbers.

If our handling of your information changes, this page will change with it, and so will the date at the top.

Privacy questions and requests can go through the contact page, or you can call (972) 284-1841.